Privacy Policy for Amethyst House LLC and Amethysthousehealing.com

At Amethyst house LLC, accessible at Amethysthousehealing.com , one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Amethysthouse LLC and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us through our contact page.

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Amethysthousehealing.com. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If it is not clear to you please contact us before providing any personal information.

How we use your information

We use the information we collect to:

  • Improve, personalize, and expand our website

  • Communicate with you for customer service requests, to provide you with updates and other information relating to the website, and for marketing and promotional purposes. We do not sell or share your information with third parties.

  • Send you emails

  • Find and prevent fraud

Log Files

Amethysthousehealing.com follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Amethysthousehealing.com uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.amethysthousehealing.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

Third-Party Privacy Policies

Amethysthousehealing.com Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here:

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

CCPA Privacy Policy (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Privacy Policy (Data Protection Rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

The Amethyst House LLC Text Messaging Policy (Effective starting November 1, 2024)

  • Opt-in
    Amethyst House Clients & Users Can Opt-in to text messaging in the following ways:

    • Check a box on our service agreement forms (digital or in person) that says text message is an acceptable way to contact for regular business regarding sessions and a second opt-in box for marketing and mailing list text messaging.

    • Respond “Yes” to an Opt-in text messaging request from Amethyst House if a customer calls us and we are unable to answer. “We’re sorry we weren’t able to answer your call.  Would you like a text back from a practitioner?  If so respond “yes” to this prompt.  If they say “yes” it will be a one time permission.  We will follow up after this interaction with “Opt-in to text messaging with Amethyst House LLC? Answer ‘yes’ to give permission to contact you by text message in the future.”

    • If a customer texts our business number before we have their permission, they will receive an opt-in message response “Opt-in to text messaging with Amethyst House LLC? Answer ‘yes’ to receive a text back’ to which they will answer “yes” before we proceed in return messaging them.

    • Our out-going phone voicemail message also notes that a customer can text “opt-in to text messaging with Amethyst House LLC” if they would like us to text them back later when we were unable to answer their call. 

  • Opt-out
    How a user can opt out of receiving text messages: 

    • Marketing Messages will include a STOP prompt “text STOP at anytime to opt out of text messaging with Amethyst House LLC” at the bottom of marketing text messages, so users who do not wish to be contacted for marketing can indicate that they no longer wish to receive text messages.

  • Message frequency

    • Most messaging from Amethyst House LLC is initiated or wanted by clients.  Most messages are not marketing related and are simply conversation around appointments or classes they have attended and/or they initiate questions about boutique products etc.  Message frequency in these cases is inconsistent and related to specific conversation.

    • Regarding marketing text messaging - it is rare that we do this, however, messages of this kind never exceed once per week.

  • Message types
    Users may receive the following types of texts:

    • transactional texts  (common)

    • conversational texts (common)

    • appointment confirmations  (common)

    • marketing offers (rare) and there is a specific opt-in for marketing

  • Fees
    This statement “Be aware, regular messaging fees may apply” will be given as part of the opt-in messages.

  • Help
    A user may call or text “Help” to 1-408-933-9181 and someone will respond within 24 hours to help correct the problem.

  • Changes to the policy
    Policy changes will be noted on the website www.amethysthousehealing.com so anyone can see these as public information.  Users who have given us an email address and permission to contact as part of their interactions with Amethyst House LLC will receive an email with updates to our text message and privacy policies whenever they occur.